SupportAssist not available on Linux, Windows RT, Windows 10S, Android, Ubuntu or Chrome based products.
Software support with collaborative 3rd party assistance including email programs, productivity and creativity apps, network functionality, installing peripherals.
For complete details about Onsite Service, see /servicecontracts Onsite Service is provided by Dell Marketing L.P. If issue is covered by Limited Hardware Warranty and not resolved remotely, technician and/or part will be dispatched, usually in 1 or 2 business days following completion of Remote Diagnosis.
Onsite Service after Remote Diagnosis is determination by online/phone technician of cause of issue may involve customer access to inside of system and multiple or extended sessions.
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